Polymarket not working? Fixes by symptom
Last updated
Most “Polymarket not working” cases are one of five things: a close-only country, a deposit under the minimum, logging in with a different method, a large withdrawal hitting a thin pool, or the V2 rollout that starts 23 November 2026. Find your symptom below.
In the US the international exchange is close-only; Americans use Polymarket US.
Symptom → fix
| Symptom | Cause | Fix |
|---|---|---|
| Can sell, cannot buy | Close-only country | No fix; existing positions can still be closed. Details. |
| Deposit never arrived | Below the chain minimum | Deposits below minimum are not processed. Minimums. |
| Balance $0 after login | Different sign-in method | Sign in the way you signed up. Login help. |
| Large withdrawal fails | Thin USDC pool on the way out | Split it, or retry later. Details. |
| New approval prompts | V2 rollout from 23 Nov | Approve in the official app. Details. |
| Site will not load in the US | International exchange is close-only for the US | Use Polymarket US. |
In the US the international exchange is close-only; Americans use Polymarket US.
Can only sell: close-only
Close-only means you can close positions you already hold but cannot open new ones. Close-only on the website and API: Argentina, Australia, Belarus, Belgium, Brazil, Burundi, Canada (British Columbia, Ontario, Alberta, Quebec), Central African Republic, DR Congo, Ethiopia, France, Germany, Iraq, Italy, Lebanon, Libya, Myanmar, New Zealand, Nicaragua, Poland, Russia, Singapore, Slovakia, Somalia, South Sudan, Sudan, Taiwan, Thailand, United Kingdom, United States, Venezuela, Yemen, Zimbabwe. Close-only on the website only: Ireland, Japan, Netherlands, South Korea, and Malta for sports. Fully blocked: Cuba, Iran, North Korea, Syria, and Crimea, Donetsk and Luhansk.
Source: docs.polymarket.com · verified 14 November 2026
Withdrawal failing
On the way out, pUSD is unwrapped to USDC and swapped through a Uniswap v3 pool for native USDC on Polygon. That pool can run low, so large withdrawals can fail: split the amount or retry later. Polymarket charges no withdrawal fee. More in withdrawal stuck.
Source: docs.polymarket.com · verified 14 November 2026
V2 rollout
Polymarket V2 moves markets to new contracts in phases: 23 November, 24 November and 1 December 2026. In the app there is no migration to do; approve the prompts the app shows. Full V2 schedule.
Questions
Why can I only sell on Polymarket?
Your country is close-only: you can close existing positions but not open new ones.
Why did my Polymarket deposit not arrive?
Most often it was below the chain minimum ($2 on most chains, $7 Ethereum, $9 Bitcoin or Tron) and was not processed.
Why does my withdrawal keep failing?
Large withdrawals can fail when the USDC pool used on the way out runs low. Split the amount or retry later.
Is Polymarket down?
Check the symptom table: most issues are country restrictions, deposit minimums or login method, not an outage.
In the US the international exchange is close-only; Americans use Polymarket US.
Next
Login help
Wrong account, $0 balance.
How to deposit
Any chain, from $2.
By country
Open, close-only, blocked.